How Text it LOUD works
No app to download, no forms to fill in. Just your phone's messages app, at your own pace.
STEP 01
Text the word LOUD
Send just one word — "LOUD" — to our dedicated number. That's the whole first step. No explanations needed yet.
STEP 02
You're connected with an operator
A trained active-listening operator picks up the conversation. They will not rush you, diagnose you, or ask for personal details you don't want to share.
STEP 03
Share at your own pace
Type as much or as little as you want. Pause, come back, or stop — the conversation follows you, not a script.
STEP 04
Close the conversation whenever you're ready
There's no pressure to "finish". You can always text LOUD again later.
LOUD
Hi, I'm here. Take your time.
Thank you
A reminder
This is active listening, not emergency care. If you or someone else is in immediate danger, call 999 or go to A&E.